Privacy Policy


Privacy
Your privacy is important to us. We have provided this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Please take the time to read and understand the privacy policy so that you can understand how we treat your personal information.

Email
When you send us an email we won’t share or forward your email address to anyone other than the staff of CHG Property Services or its contractors. Your email address will only be used to respond to requests for information you have requested from us.

Information Collection
When you visit our web site we collect certain information about your visit that does not identify you personally. However, we can tell the type of computer, browser and web service you are using. We also know the date and time you visit and the pages you visit. Collecting this information helps us better decide what information to provide to you.

Site Security
We monitor visits to the web site to identify any attempt to tamper with it.

When you submit personal information using our web site (e.g. if you fill out and send a contact form) our systems will make sure only CHG Property Services staff can access your personal information.

The information we hold about you is confidential. We will only disclose it to third parties when:

Links
When you leave this site via a link you will be subject to the privacy and security policies of that site. CHG Property Services do not confirm the accuracy of information provided there.

Linking to a third party web site does not constitute an endorsement by CHG Property Services, or any of its employees in regard of opinions, products or services offered or listed therein.

Google Analytics
CHG Property Services use Google Analytics to track usage of this website.

Google Analytics Cookies
Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains.

Use of IP Address
Every computer and device connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country, state, and city from which a computer is connecting to the Internet. Google Analytics collects the IP address of website visitors in order to provide website owners a sense of where in the world their visitors come from. This method is known as IP geolocation.

Google Analytics does not report the actual IP address information to CHG Property Services. Additionally, using a method known as IP masking, website owners that use Google Analytics have the option to tell Google Analytics to only use a portion of the IP address, rather than the entire IP address, for geolocation. Whether or not website owners use Google Analytics, they have access to IP addresses for visitors to their sites.

Personal Information
Personal information is information that personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information. CHG Property Services does not gather or track this type of information.

Google's Use of Analytics Data
Website owners that use Google Analytics have control over what data they allow Google to use. They can decide if they want Google to use this data or not by using the Google Analytics Data Sharing Options. When these options allow, the data is used to improve Google products and services. Website owners can change these options at anytime.

CHG Property Services only share analytics data with other Google products.

Learn more about Google's Data Sharing Options here (external link opens in a new window)

Browser Opt-out
To provide website visitors more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

Learn more about the Google Analytics Opt-out Browser Add-on here (external link opens in a new window)

If you have any questions, please send us an email.

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CHG Property Services is a member of The Community Housing Group Ltd.
Registered Office: 3 Foley Grove, Foley Business Park, Kidderminster. Worcestershire DY11 7PT - Company Registration No: 4682354 - Housing Corporation Registration No: L4437 - VAT Registration No. 860 202 954